1. Q: Are you a factory or trading company?
A: We are a professional pencil lead factory, with more than 15 years of export experience, located at Harbin, Heilongjiang province, where owns abundant forest resource.
2. Q:Can you offer samples for our reference?
A: Of course, samples are free, Freight collected. The cost can be refunded after order is placed.
3. Q: Can I visit your factory?
A : Your visiting is most welcomed! Please advise your schedule and flight no., we will pick you up at airport. BTW, do you need us to book hotel for you in advance?
4. Q: How you control your quality?
A: Our product quality is more stable.Because we have the professional test department,professional test personnel,during the pencil lead producing process,the important data like break point,strength,darkness and hardness will be tested to gurantee pencil elad quality stable.
5. Q:Can you make sample for us by my photo?can you quote for me ?
A: If customer need customized pencil lead,it is OK.
It will be better that if you could provide the pencil lead sample which you want,and we will produce basing on the data of your lead,adjust the ingredient of raw material and arrange production.